Force an update on your ARK: Survival Ascended server

This guide is for customers of an ARK: Survival Evolved & Ascended server at LordHosting whose server is stuck on an old version. In five steps, you force the update directly from the panel, without losing your data.

When to use this procedure

Use this guide if your ARK server shows one of these symptoms:

• The server is online in the panel but does not appear in the in-game server list
• You cannot connect, even via direct connection
• The console shows Error! App '2430930' state is 0x6 after update job
• An ARK update just came out and your server stayed on the old version

These symptoms all have the same cause: the automatic update is stuck and your server is running an outdated version. Up-to-date players can then neither see nor join it.

Step 1 - Stop the server

In your panel, click Stop and wait for the status to switch to Offline.

If the server takes more than two or three minutes to shut down, click the button a second time to force it (Kill). Note that in this case the progress made since the last automatic save will be lost - saves happen every 15 minutes.

Only move to the next step once the status shows Offline.

Step 2 - Replace the startup command

Go to the Startup tab, Startup Command section.

Select the entire content of the field, delete it, and paste the command below in its place:

rm -f ./steamapps/appmanifest_${SRCDS_APPID}.acf; rm -rf ./steamapps/downloading ./steamapps/temp; ./steamcmd/steamcmd.sh +force_install_dir /home/container +login anonymous +@sSteamCmdForcePlatformType windows +app_update ${SRCDS_APPID} +quit; rmv() { echo "stopping server"; rcon -t rcon -a 127.0.0.1:${RCON_PORT} -p ${ARK_ADMIN_PASSWORD} KeepAlive && rcon -t rcon -a 127.0.0.1:${RCON_PORT} -p ${ARK_ADMIN_PASSWORD} DoExit && wait ${ARK_PID}; echo "Server Closed"; exit; }; trap rmv 15 2; proton run ./ShooterGame/Binaries/Win64/ArkAscendedServer.exe {{SERVER_MAP}}?listen?MaxPlayers={{MAX_PLAYERS}}?SessionName=\"{{SESSION_NAME}}\"?Port={{SERVER_PORT}}?RCONPort={{RCON_PORT}}?RCONEnabled=True$( [  "$SERVER_PVE" == "0" ] || printf %s '?ServerPVE=True' )?ServerPassword="{{SERVER_PASSWORD}}"{{ARGS_PARAMS}}?ServerAdminPassword="{{ARK_ADMIN_PASSWORD}}" -WinLiveMaxPlayers={{MAX_PLAYERS}} -oldconsole -servergamelog $( [ -z "$MOD_IDS" ] || printf %s ' -mods=' $MOD_IDS )$( [ "$BATTLE_EYE" == "1" ] || printf %s ' -NoBattlEye' ) -Port={{SERVER_PORT}} {{ARGS_FLAGS}} & ARK_PID=$! ; tail -c0 -F ./ShooterGame/Saved/Logs/ShooterGame.log --pid=$ARK_PID & until echo "waiting for rcon connection..."; (rcon -t rcon -a 127.0.0.1:${RCON_PORT} -p ${ARK_ADMIN_PASSWORD})<&0 & wait $!; do sleep 20; done

Paste it in one go, with no line break. The change is saved automatically.

Step 3 - Start and let it work

Click Start, then open the Console tab.

You will see the download progress scroll by:

The update is done when this line appears:

The server then automatically continues with its normal startup.

Step 4 - Check the version

Still in the console, find the line showing the game version:

The number must match the current version of ARK: Survival Ascended. If it still shows an earlier version, contact our support without restarting the procedure.

Then wait for the following line, which confirms your server is registered and visible to players:

Server has completed startup and is now advertising for join.

Step 5 - Restore the original command

Once the server is started and up to date, go back to the Startup tab and click the Reset button.

This restores your server's standard startup command. Without this step, every startup would run a full verification and needlessly slow down the launch.

You can then restart normally.

Repeat at every ARK update

Studio Wildcard releases updates regularly. If your server becomes unreachable again after one of them, simply follow this guide from step 1. For everything else about the setup (name, password, crossplay, rates, difficulty), see our guide on configuring an ARK server.

Good to know

Your data is preserved. This operation only touches the game files. Your world, creatures, buildings and settings stay intact.

Does your server have a password? It will be hidden by default in the in-game server list, even once up to date. Enable the "Show password-protected servers" filter in the server browser to see it.

Still missing after the update? Check that your game itself is up to date: an ARK client behind the server version will not show it in the list.

Need help

If the procedure fails or an error message appears, open a ticket from your client area, specifying:

• the name and ID of your server
• the version shown by the ARK Version line
• a copy of the last lines of the console

Our team will take over.